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Allianz Travel Insurance Review – Travel Insurance and Trip Protection

Unforeseen events can change even the best travel plans. Some decide that the low risk of a forced trip cancellation or interruption is not worth the cost of protection. Others are simply not sure what to do.

Most casual travellers never think twice about travel insurance . But it can provide valuable protection against the unknown, no matter how infrequently you travel or how smoothly you have travelled in the past.

Allianz Travel Insurance , an international company with a major US office in Virginia, is among the leading providers of travel insurance for Americans travelling in and out of the country. But he’s not the only one. A surprising number of companies offer travel insurance plans to travellers residing in the U.S. Before deciding on a provider, or automatically accepting the option offered by your airline or travel booking website, research how major Competitors agree on coverage, prices and service.

In the following sections, we’ll take a closer look at comparing Allianz Travel Insurance to other legitimate providers.

Allianz Travel Insurance – Coverage and Covered Events

Allianz Travel Insurance provides insurance coverage for a wide range of events that can affect travel. All Allianz coverages are described below, but please note that not all plans cover all eventualities and that the monetary limits for coverage vary by plan.

You should review the coverages and benefits of your chosen plan, described in the sections below and in more detail on the Allianz website, to determine exactly what you protect against, how much coverage you provide, and what you are still responsible for after purchasing. the plan. . All coverage amounts are subject to change at Allianz’s sole discretion.

General policy costs and coverage

For annual plans that cover multiple trips made within a 12-month period, annual premiums start at just over $ 100 per person and go up to more than $ 500. For single trip plans that cover individual trips with dates For specific start and end, premiums start at approximately $ 30 per traveller and go up to more than $ 100 per traveller.

Prices for single trip plans can vary greatly depending on the number of travellers and ages, so it is best to use Allianz’s online quote tool to obtain accurate information relevant to your specific situation.

The Allianz website does not break down the actual cost of each type of coverage below, nor does it allow customers to choose individual coverage to purchase. In other words, customers have limited freedom to customise their plans.

Unless otherwise stated, all coverage amounts listed are per insured traveller, not per policy.

Coverage for existing medical conditions

It is also important to note that Allianz policies include coverage for expenses related to existing medical conditions, which the company defines as “an illness or injury that exhibited symptoms or was treated at any time 120 days prior to purchasing your plan.” In other words, you are covered for expenses incurred under the terms of any of the covered reasons described below, such as emergency medical treatment and emergency medical transportation, due to events that can be traced to an existing condition, for example, a serious illness. Asthma attack requiring hospitalisation. This coverage has no additional cost.

Damages and losses due to collision of rental vehicles

Depending on your chosen plan, rental vehicle loss and collision coverage provides reimbursement for rental vehicles lost or damaged due to the following covered reasons:

  • Broken windshield
  • Collisions with animals, inanimate objects and other vehicles.
  • Vandalism or general damage
  • Tire damage
  • Fire
  • Theft without recovery
  • Theft with the recovered vehicle in damaged condition

Coverage limits range from $ 25,000 to $ 45,000, depending on the plan.

This is the only type of coverage available a la carte under the Rental Car Protector option, which covers up to $ 75,000 to $ 11 per day and replaces regular auto insurance for covered parts. Consequently, Allianz rental car loss and collision damages are appropriate for those who have made travel insurance arrangements with other companies or have chosen not to purchase any more comprehensive travel insurance.

Trip cancellation

Depending on your plan, trip cancellation coverage provides reimbursement for non-refundable prepaid expenses, such as airfare and hotel rooms , should you need to cancel a trip before the start date due to any of the following reasons:

  • The birth of an immediate family member
  • Carjacking
  • Being forced to work due to a merger or acquisition in your company or organisation.
  • Being forced to work because your workplace becomes unsuitable for business due to fire, flood, vandalism, or other covered reasons
  • Termination of service by your travel company, such as an airline, due to a strike, natural disaster, or other covered reasons
  • A delay that reduces to more than half the scheduled duration of your trip.
  • Death, serious injury or serious illness of a family member, travel companion or your own
  • A destination that has been inaccessible for 12 hours or more due to bad weather.
  • Involuntary dismissal from an employer for whom you have worked for more than three years
  • A criminal assault against you or yourself within 10 days of the scheduled start date
  • Terrorism
  • Kidnapping
  • Your home was rendered uninhabitable by natural disasters, fire, or other covered reasons.
  • Military obligations
  • Jury duty or subpoena
  • A serious traffic accident while on your way to your starting point.
  • Your own pregnancy
  • Quarantine for illness or other condition
  • Being forced to work during your scheduled trip for reasons not described above
  • Theft of your personal vehicle

Coverage limits range from $ 2,000 per trip to $ 10,000 or the total non-refundable cost of the trip, whichever is greater. However, not all plans include trip cancellation coverage.

Trip interruption

Allianz trip interruption coverage is effective if you need to interrupt (interrupt) your ongoing trip due to any of the events described in your trip cancellation coverage, with the exception of your own pregnancy. It applies regardless of whether you finally resume your trip or not.

Coverage limits range from as little as $ 2,000 per trip to $ 10,000. Only non-refundable travel costs are included in the coverage. Again, not all plans cover trip interruption.

Change rate coverage

Allianz’s change fee coverage reimburses change fees imposed by airlines when covered events force policyholders to change their flights. This coverage includes the same events as your trip cancellation coverage, with the addition of the legal separation or divorce of you or a fellow traveller prior to your scheduled departure date, and the exception of your own pregnancy. The exchange fee coverage ranges up to $ 500 per claim.

Medical emergency reimbursement

Depending on your plan, Allianz Emergency Medical Reimbursement coverage compensates you for emergency medical and dental procedures and treatments that result from injury or illness sustained on your trip. Coverage limits range up to $ 50,000 per event.

Emergency medical transportation

This coverage compensates you and your family for emergency medical transportation, such as by ambulance or helicopter, as a result of your own death, serious illness, or serious injury. Coverage limits typically range from $ 50,000 per event.

Loss and damage of luggage

Baggage Loss and Damage coverage provides reimbursement for lost, damaged or stolen luggage and personal effects during your trip. Coverage applies if luggage is lost on a common carrier, such as an airline, or at a hotel, or at some other point during the trip. Stolen baggage is only reimbursed if it is recovered with quantifiable damage or if it is never recovered. Coverage limits range up to $ 2,000.

Baggage delay

This coverage provides a “reasonable reimbursement for essential items” in the event that a common carrier, hotel or tour operator delays your baggage for more than 24 hours. In this case, the “reasonable refund” covers basic items that you will likely need before your bags are shipped, such as toiletries, basic clothing, phone chargers, etc., but not high-value items such as jewellery or fashion. clothing. Coverage limits go up to $ 1,000, although lower amounts are typical.

Travel delay

This coverage reimburses you for expenses incurred due to a travel delay of six hours or more, and possibly prepaid travel expenses, such as hotel rooms or transportation, due to a delay of the same duration, due to the following reasons covered:

  • Civil disorder or disturbances along your route, such as massive street protests
  • Common carrier delay
  • Kidnapping
  • Lost or stolen travel documents or essential items, including your passport and money; unfortunately an all too common consequence of theft abroad
  • Natural disaster
  • Quarantine
  • Severe weather resulting in road closures
  • Unannounced strikes by personnel essential to your trip.

This type of coverage can also reimburse expenses, such as rebooking the flight, incurred due to a delay that results in the loss of a flight or cruise. Covered reasons include:

  • A flight cancelled or delayed for more than three hours due to bad weather
  • Bad weather on the way to your starting point.
  • Unavoidable delays due to traffic accidents while on your way to your starting point or connection point.

Coverage limits range up to $ 1,600.

Travel accident coverage

Allianz travel accident coverage provides cash payments for the following eventualities resulting from travel accidents involving you or an insured travel companion: death, loss of hands, and loss of sight in one or both eyes. Coverage limits generally start at $ 10,000.

Commercial equipment coverage

This coverage provides “reasonable replacement or repair of commercial equipment”, such as a camera or computer, that has been lost, stolen or damaged at any time during your trip, as well as equipment delayed by a common carrier.

In most cases, “reasonable replacement or repair” means replacement with an identical model or repair that costs less than the assessed value of the equipment. To qualify for coverage, stolen equipment must be recovered with measurable damage or never recovered at all. Coverage limits range up to $ 1,000.

Commercial equipment rental coverage

This coverage reimburses you for rental equipment purchased to replace lost, damaged, stolen, or delayed commercial equipment, as described in the commercial equipment coverage clause. Commercial Equipment Rental Coverage is sold with Commercial Equipment Coverage. Coverage limits range up to $ 1,000.

Loyalty plan for frequent travellers

Allianz Frequent Flyer Loyalty Plan coverage provides reimbursement for frequent flyer mile deposit fees (incurred when an award flight must be cancelled) in the event the trip is cancelled for a covered reason. The reasons covered are similar to those specified in trip cancellation coverage, with the addition of:

  • Legal separation before departure date.
  • Dismissal from the employer, provided you have worked for the organisation for at least one year
  • Loss of accommodation other than a hotel abroad: For example, an expatriate family member cannot host you as planned due to serious illness.
  • The financial default of a tour operator, airline or cruise line

Coverage limits range up to $ 250.

Annual plans, coverage and prices

Under the AllTrips brand, Allianz Travel Insurance offers several annual plans that cover all trips made within a calendar year and within specified geographies.

Although your premiums vary widely based on traveller demographics, travel length, destination, and other factors, these plans are generally profitable for frequent travellers taking multiple business trips or leisure vacations within the calendar year. In all cases, minor children are covered at no additional charge and coverage is provided for existing medical conditions.

1. AllTrips basic plan

This plan is designed for leisure travellers and business people who travel without expensive equipment. Includes the following coverages, with monetary limits where applicable (and subject to change at Allianz’s sole discretion):

  • Loss and damage of luggage, up to $ 1,000
  • Emergency medical transportation, up to $ 100,000
  • Travel delay, up to $ 600
  • Medical emergencies, up to $ 20,000
  • Travel accident coverage, up to $ 25,000
  • Baggage delay, up to $ 200
  • Loss and damage of rental vehicles, up to $ 45,000

This and all AllTrips plans also include access to:

  • Allianz Travel Insurance Hotline . This is a 24/7 multilingual emergency telephone service that helps travellers resolve missed connections and other travel emergencies, organises messages for people in other parts of the world, useful for travellers in remote international areas, connects travellers with medical and legal assistance, and helps resolve lost or stolen travel document emergencies.
  • Allianz Janitor . This service provides detailed and personalised information about each destination on travellers’ itineraries and can assist with reservations at restaurants, entertainment venues, golf courses, hotels, and more.

For this and all annual plans, Allianz states that prices vary based on the number of travellers covered, their ages, and other factors. In practice, prices do not appear to vary much, even when a variety of scenarios are considered in the Allianz quote generator. The annual premium for the Annual Basic Plan starts around $ 135 for one covered traveller and $ 270 for two covered travellers.

2. AllTrips Prime Plan

This plan is also designed for light weight business travellers and leisure travellers. It includes the following coverages and limits:

  • Trip cancellation, up to $ 3,000
  • Trip interruption, up to $ 3,000
  • Loss and damage of luggage, up to $ 1,000
  • Emergency medical transportation, up to $ 100,000
  • Travel delay, up to $ 600 ($ 200 daily limit)
  • Medical emergencies, up to $ 20,000
  • Travel accident coverage, up to $ 25,000
  • Baggage delay, up to $ 200
  • Loss and damage of rental vehicles, up to $ 45,000

The annual premium for the Annual Deluxe Plan starts at $ 275 for one covered traveler and $ 550 for two covered travelers.

3. AllTrips Executive Plan

This plan is specially designed for business travelers, including those who travel with equipment. It includes these coverages and limits:

  • Trip cancellation, up to $ 10,000
  • Trip interruption, up to $ 5,000
  • Change rate coverage, up to $ 500
  • Commercial equipment coverage, up to $ 1,000
  • Commercial equipment rental coverage, up to $ 1,000
  • Loss and damage of luggage, up to $ 1,000
  • Emergency medical transportation, up to $ 250,000
  • Travel delay, up to $ 1,600 ($ 200 daily limit)
  • Medical emergencies, up to $ 50,000
  • Travel accident coverage, up to $ 50,000
  • Baggage delay, up to $ 1,000
  • Loss and damage of rental vehicles, up to $ 45,000
  • Loyalty program deposit fee, up to $ 500

The annual premium for the Annual Executive Plan starts at $ 500 for one covered traveler and $ 1,000 for two covered travelers.

4. Premier AllTrips Plan

This plan is designed for families traveling for pleasure and professionals traveling for business, including those with equipment. It includes these coverages and limits:

  • Trip cancellation, up to $ 15,000 per policy per year
  • Trip interruption, up to $ 15,000 per policy per year
  • Change rate coverage, up to $ 250
  • Commercial equipment coverage, up to $ 1,000
  • Commercial equipment rental coverage, up to $ 1,000
  • Loss and damage of luggage, up to $ 2,000
  • Emergency medical transportation, up to $ 500,000
  • Travel delay, up to $ 1,500 ($ 300 daily limit)
  • Medical emergencies, up to $ 50,000
  • Travel accident coverage, up to $ 50,000
  • Baggage delay, up to $ 2,000
  • Loss and damage of rental vehicles, up to $ 45,000

Premiums for the annual Premier Plan vary depending on the size of the traveler group, the age of the travelers and the traveler’s state of residence. They are comparable to the Annual Executive Plan.

Single trip plans, coverage and prices

Under the OneTrip brand, Allianz Travel Insurance offers several unique travel plans for occasional business and leisure travelers. Each plan covers a single trip with specific start and end dates.

The price of single travel plans is more variable than the price of the annual plan. It is based on the number of travelers covered, the ages of the travelers, the location (domestic or international), the total cost of the trip, and other factors. As with annual plans, minors do not add to the cost of one-time travel plans.

Prices are quoted for each plan using three scenarios:

  • Scenario n. # 1 : A 25-year-old traveler who travels for a week and spends $ 1,000 (domestic) and $ 3,000 (international) in total on airfare, lodging, food, entertainment, and other travel expenses. This represents a relatively low-risk, low-cost situation.
  • Scenario n. 2 : Two travelers aged 55 and 53 who travel for a week and spend $ 2,000 (domestic) and $ 6,000 (international). This represents a pair of moderate-risk, moderate-medium trips.
  • Scenario n. 3 : Four travelers, ages 75, 45, 43 and 19, who travel for a week and spend $ 5,000 (domestic) and $ 15,000 (international). This represents a multi-generational family on an expensive vacation, and the age of the older traveler increases the overall risk.

Most OneTrip plans include access to a 24/7 hotline and concierge service. The exception is the Emergency Medical Plan, which includes only access to the hotline 24 hours a day, 7 days a week.

1. OneTrip basic plan (national and international)

This plan is a modified version of the AllTrips Basic Plan. Its coverages, limits, and features include:

  • Trip interruption, up to the lesser of $ 10,000 or the total prepaid non-refundable cost of the trip
  • Trip cancellation, up to the lesser of $ 10,000 or the total prepaid non-refundable cost of the trip
  • Loss and damage of luggage, up to $ 500
  • Emergency medical transportation, up to $ 50,000
  • Travel delay, up to $ 300 ($ 150 daily limit)
  • Medical emergencies, up to $ 10,000
  • Baggage delay, up to $ 200

The price of the basic OneTrip plan is as follows:

  • Price scenario n. 1 : $ 36 for domestic travel and $ 91 for international travel
  • Price scenario n. 2 : $ 108 for domestic travel and $ 262 for international travel
  • Price scenario n. 3 : $ 358 for domestic travel and $ 740 for international travel

2. OneTrip Prime Plan (national and international)

This plan is a modified version of the AllTrips Prime Plan. It has the following coverages, limits and characteristics:

  • Trip interruption, up to 150% of the non-refundable prepaid cost of the trip
  • Trip cancellation, up to the full prepaid non-refundable cost of the trip
  • Loss and damage of luggage, up to $ 1,000
  • Emergency medical transportation, up to $ 500,000
  • Travel delay, up to $ 800 ($ 200 daily limit)
  • Medical emergencies, up to $ 50,000
  • Baggage delay, up to $ 300
  • Lost connection, up to $ 800
  • Change rate coverage, up to $ 250
  • Frequent flyer loyalty plan, up to $ 250

The price of the OneTrip Prime plan is as follows:

  • Price scenario n. 1 : $ 51 for domestic travel and $ 120 for international travel
  • Price scenario n. 2 : $ 150 for domestic travel and $ 342 for international travel
  • Price scenario n. 3 : $ 408 for domestic travel and $ 934 for international travel

3. OneTrip Premier Plan (international only)

This is a more comprehensive plan that is appropriate for travellers heading to remote or dangerous destinations, where costly problems are more likely to occur. There is no annual version of this plan.

Coverages, limits, and features include:

  • Trip interruption, up to 150% of the non-refundable prepaid cost of the trip
  • Trip cancellation, up to the full prepaid non-refundable cost of the trip
  • Loss and damage of luggage, up to $ 2,000
  • Emergency medical transportation, up to $ 1 million
  • Travel delay, up to $ 1,600
  • Medical emergencies, up to $ 50,000
  • Baggage delay, up to $ 600
  • Lost connection, up to $ 1,600
  • Change rate coverage, up to $ 250
  • Frequent flyer loyalty plan, up to $ 250

The price of the Premier OneTrip Plan is as follows:

  • Price scenario n. 1 : $ 185
  • Price scenario n. 2 : $ 532
  • Price scenario n. 3 : $ 1375

4. OneTrip Cancellation Plus Plan (only for domestic flights)

This is a basic plan primarily for travellers looking to protect themselves against trip interruptions, cancellations, and delays. Its coverages, limits, and features include:

  • Trip interruption, up to the full prepaid non-refundable cost of the trip
  • Trip cancellation, up to the full prepaid non-refundable cost of the trip
  • Travel delay, up to $ 150 ($ 150 daily limit)

The price of the OneTrip Cancellation Plus plan is as follows:

  • Price scenario n. 1 : $ 26
  • Price scenario n. 2 : $ 114
  • Price scenario n. 3 : $ 235

5. OneTrip emergency medical plan (international and national)

This plan focuses exclusively on post-departure benefits, including a full suite of medical coverage. Its coverages, limits, and features include:

  • Luggage loss and damage, up to $ 2,000 ($ 50 deductible and $ 500 limit per item)
  • Emergency medical transportation, up to $ 250,000
  • Travel delay, up to $ 1,000
  • Medical emergencies, up to $ 50,000
  • Baggage delay, up to $ 750
  • Lost connection, up to $ 1,000 ($ 200 daily limit)
  • Change of provider / itinerary, up to $ 500
  • Accidental death or dismemberment, up to $ 10,000

The price of the OneTrip emergency medical plan is as follows:

  • Price scenario n. 1 : $ 37
  • Price scenario n. 2 : $ 90
  • Price scenario n. 3 : $ 224

Claims and additional features

Allianz Travel Insurance has a simple and transparent claims process. Customers can submit and verify claims online through the Submit a Claim and Verify a Claim website features. Claims can also be filed over the phone, but it is generally more convenient to start the process online and then call to follow up if necessary.

Allianz Travel Insurance has a fairly impressive cache of resources designed to reduce the likelihood of user errors that could jeopardise the status of the claim. Your Claim Documentation Checklist , which outlines the evidence needed to successfully file each type of claim, is a key piece. So are the FAQs on their website and the Travel Insurance 101 content portal , which describe the claims process in plain language.

How quickly and easily claims are processed to approval or rejection depends on the type of claim submitted and the complexity of the situation. Generally speaking, claims related to medical bills and lost items take longer to resolve than cancelled flights or missed connections.

TravelSmart app

Allianz Travel Insurance offers its TravelSmart app free to all customers. The application features compatible with iPhone and Android include:

  • Complete policy information for all active policies
  • Direct access to the Allianz 24/7 hotline
  • A real-time flight status checker
  • Basic and country-specific contact information for ambulances, security, firefighters, and other authorities
  • Search hospital directories specific to each country
  • Language translation for first aid terms
  • Drug Dictionary with multilingual translations of prescription and over-the-counter drugs

However, TravelSmart does not have the claim submission feature. To file a claim, you must visit the actual Allianz Travel Insurance website on a desktop, laptop, or mobile device.

Allianz Travel Insurance Financial Stability (Ratings)

Allianz Travel Insurance’s reputation is made or broken by its ability to enforce legitimate traveller claims. In turn, that capacity is built or broken by the financial stability of the company.

Financial stability ratings are assigned by various accredited rating agencies to Allianz Travel Insurance and its parent company, Allianz SE. These ratings paint a strong, if not perfect, picture of Allianz’s fiscal health. Still, while no life data and financial stability ratings are subject to change at any time, Allianz Travel Insurance is considered a reliable insurer that has demonstrated its ability to meet legitimate claims and is likely to continue to do so in the future. future.

Advantage

  1. Comprehensive selection of plans for frequent and occasional travellers. Allianz Travel Insurance has a complete line of travel insurance plans that cover a wide range of travel situations. Annual plans are great for frequent travellers who expect to travel multiple times in a given 12-month period, while single-use plans are best for occasional travellers looking to avoid overpaying for something they don’t use frequently. Higher-end plans like OneTrip Premier are great for travellers looking for added protection, while lower-end plans like OneTrip Cancellation Plus are fine for those who just want the basics. No matter where you go or why, you will likely find an Allianz travel insurance product that meets your needs.
  2. Transparent and easy-to-use claims process . Allianz Travel Insurance clearly wants its clients to submit claims correctly. It has an impressive array of resources, including in-depth articles and a claim documentation checklist with information specific to each possible claim type, to help travellers do just that. This is good business for Allianz because it undermines the argument that the claims process is opaque or difficult to navigate, and likely improves external perceptions of the company in the process. For clients, it reduces the likelihood of errors that can jeopardise claims approval.
  3. Affordable car rental plan . Allianz Travel Insurance’s car-only rental plan is an affordable option for travellers who are not looking for comprehensive insurance and who do not want to use their personal car insurance policies to protect their rental vehicles. At $ 9 a day, it is often cheaper than comparable coverage offered by car rental companies.
  4. Compensation for delay is better than some competitors . Allianz Travel Insurance has generous travel delay insurance. In many cases, that’s more than enough to offset the costs of rebooking and other delay-related expenses. Many insurers downplay travel delay coverage, leaving travellers in the lurch.
  5. No age restrictions on health coverage . Allianz Travel Insurance does not impose age restrictions on its insured parties, including medical coverage. That’s an important and beneficial distinction with some discount insurers, which restrict or exclude medical coverage for older travelers.
  6. Useful mobile app . The TravelSmart mobile app is useful for travelers on the go. In the era of powerful and capable smartphones, many travellers are giving up laptops entirely, and it’s nice not to have to camp out in a hotel business center or roam an unfamiliar city in search of less and less common internet cafes.
  7. All minor children have free coverage . Minor children are not added to the cost of Allianz travel insurance policies. This is great news for families travelling with children, who may be more prone to illness and injury than healthy adults. Not all travel insurance companies provide free coverage to children, especially on international travel.
  8. Excellent financial stability ratings . Allianz Travel Insurance consistently receives high ratings from accredited rating agencies. Moody’s, AM Best and Standard & Poor’s characterise the financial stability of the company and its ability to meet claims such as “high quality”, “superior” and “excellent” in various ways. These ratings are subject to change in the future due to macroeconomic or company-specific events, but should nonetheless be reassuring for travellers evaluating insurance options. Allianz scores better on this question than many high-profile competitors; for example, Travel Guard, a subsidiary of AIG, is consistently rated at the “B” rank, indicating higher levels of risk. 

Disadvantages

  1. Premiums can be higher relative to the competition . Although it is not uniformly the highest priced travel insurer around, Allianz Travel Insurance’s premiums are sometimes higher than the competition. Of course, competitor prices are subject to change, and plan comparisons, not to mention service comparisons, may not necessarily be equivalent.
  2. Coverage strictly limited to covered events . Allianz travel insurance coverage is strictly limited to the covered events that are explicitly listed in the policy documents. The company does not offer policies that provide coverage for perils that are not explicitly mentioned; Although these policies tend to be more expensive than policies that only cover named perils, they are useful for travellers seeking greater protection.
  3. Trip interruption coverage is not as generous as some competitors . Allianz Travel Insurance trip interruption coverage reimburses up to 150% of prepaid, non-refundable travel costs. That’s good, but not as good as some competitors, who can reimburse up to 200% of those costs.
  4. There is no refund for passport replacement . Allianz travel insurance does not offer reimbursement to travelers who need to replace lost or stolen passports. Although this is a relatively minor omission in the grand scheme of things, passport reimbursement is a common feature of travel insurance, and it really comes in handy for those who lose these critical credentials while abroad.
  5. Policy documents include a lot of fine print that requires careful analysis . Like most insurance policies, Allianz Travel Insurance coverage documents contain a lot of fine print on definitions, limits and exclusions of coverage. Before purchasing a policy, take enough time to read and understand this information, as it could make the difference between recovering hundreds or thousands of dollars in travel expenses and being left in the lurch. Opaque fine print is certainly not uncommon in the insurance industry, but if you’re not comfortable with it, look for a provider that makes your policies easier to understand through plain English translations of key passages and concepts. GeoBlue, a licensee of the Blue Cross and Blue Shield Association, offers relatively straightforward policies designed to make lay people feel comfortable.
  6. Recurring complaints about coverage and customer service . While you should always take anonymous online reviews and comments with a grain of salt, it’s worth mentioning that there is a persistent and long-standing pattern of consumer complaints about Allianz Travel Insurance coverage and customer service. User-generated reviews on reputable review websites, such as Yelp and TrustPilot , consist of high volumes of negative reviews, moderate volumes of positive reviews, and a dearth of more balanced reviews. Customer complaints tend to fall into two categories: unfairly denied claims for allegedly covered events, and unresponsive or unhelpful customer service. Many complaints in the first category could probably have been avoided with a closer reading of the fine print of the policies, but customer service complaints suggest that Allianz staff are not always responsive or do not understand their customers’ needs.
  7. No individual coverages and limited plan customization potential . With the exception of rental vehicle loss and damage coverage, Allianz Travel Insurance does not allow you to purchase individual coverage a la carte. This drastically reduces the potential for customisation, forcing you to stay within the limitations of the specified plans. If you only want or need certain coverages, such as commercial equipment replacement and emergency medical transportation, you should look for a more flexible provider.

Final word

If you want to protect your next national or international trip, or at least certain aspects of it, you don’t have to buy travel insurance directly from a provider like Allianz Travel Insurance. Credit card networks such as Visa, Mastercard, and American Express typically offer a number of complimentary travel- related benefits and protections on premium cash-back and travel rewards credit cards , as long as you purchase the covered trip with your credit card. These benefits often include insurance against damage and loss of rental vehicles, protection against trip interruptions and cancellations, and reimbursement for lost luggage.

Although they are not necessarily as generous or comprehensive as actual travel insurance, credit card travellers, and those in the market for new credit cards, should definitely compare them to travel insurance before deciding whether or how to protect their travels. do it. Check your cards for types and amounts of coverage, and remember that coverage generally only applies when you pay for covered travel expenses in full with your card.

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